IVORY & VINE EVENTS CO.
Questions, answered with care.
From planning and coordination to rentals and memorable guest experiences, here is what to expect as we bring your celebration together.
Explore the FAQs


FREQUENTLY ASKED QUESTIONS
Start with what you need.
Choose a topic or browse every question below. Still unsure? A complimentary consultation is the easiest place to begin.
01
YOUR CELEBRATION
Planning & Coordination
What types of events do you plan?
Ivory & Vine plans weddings, vow renewals, bridal and baby showers, birthdays, graduations, anniversaries, engagement celebrations, retirement parties, and other meaningful social events. Our portfolio is still growing and does not represent every celebration we can support.
What is the difference between planning and coordination?
Planning support begins earlier and may include guidance with vendors, budgets, design, logistics, and decision-making. Coordination is designed for clients who have already planned most of their event and want Ivory & Vine to step in during the final planning period, confirm details, build the timeline, and manage execution.
Do you offer day-of coordination?
We offer month-of coordination rather than true “day-of” coordination. A seamless event requires time before the celebration to review your plans, communicate with vendors, finalize the timeline, and identify any missing details.
Can you help if I have already started planning?
Absolutely. Partial planning is ideal when you have made progress but need professional guidance to organize the remaining details, coordinate vendors, and bring everything together cohesively.
Do I have to use your preferred vendors?
No. You are welcome to select your own vendors. Depending on your service, we can also share recommendations and coordinate with your chosen vendor team.
02
GETTING STARTED
Booking & Pricing
How do I get started?
Begin by selecting your event type on our Services page and submitting the corresponding inquiry or estimate form. For planning and coordination, we will schedule a complimentary consultation to discuss your vision, priorities, and the right level of support.
How far in advance should I book?
Earlier is always better, especially for weddings, popular weekends, and events needing extensive planning or rentals. Availability and the minimum planning window vary by service, so reach out even if your date is approaching.
How does pricing work?
Planning services have published starting prices, while your final investment depends on the event type, guest count, service level, staffing, travel, selected enhancements, and overall scope. Rentals and guest experiences are quoted according to the items, package, delivery, setup, and event needs selected.
Can I customize my service?
You will begin with the service or package that best matches your needs, then select eligible enhancements where available. If your celebration has unique requirements, we can discuss them during your consultation and prepare a proposal that accurately reflects the scope.
What is required to reserve my date?
Your date is not secured until the required agreement is signed and the non-refundable retainer or reservation payment is received. An inquiry, consultation, estimate, or verbal conversation does not hold the date.
Are payment plans available?
Payment schedules may be available depending on the service and time remaining before your event. Your proposal and agreement will clearly outline the required payments and due dates.
03
THE FINISHING DETAILS
Rentals & Décor
Do you offer event rentals?
Yes. Ivory & Vine offers a growing collection of décor, styling pieces, display items, guest-experience equipment, and select event essentials. Availability is based on your event date, quantity needed, location, and whether an item is offered publicly or reserved for planning clients.
Do I have to book planning services to rent from you?
Not always. Select inventory is available for public rental, while the complete décor catalog is an exclusive benefit for Ivory & Vine planning clients. Each catalog listing will indicate availability.
Do planning clients receive rental benefits?
Yes. Planning clients receive access to the complete décor inventory and package-based benefits. Current wedding-planning benefits are 10% for Essentials, 25% for Signature, and 50% for LUXE on eligible items. Standard delivery may also be included for eligible décor.
Can you source an item you do not currently own?
You may submit a custom request if you do not see what you need. We can determine whether the item is something Ivory & Vine can add to inventory or help source through another rental professional. A request does not guarantee availability or purchase.
Are delivery, setup, and pickup included?
It depends on the item and service selected. Some rentals are available for client pickup, while others require Ivory & Vine delivery, installation, operation, or breakdown. Any applicable labor, travel, delivery, or after-hours fees will be shown in your quote.
What happens if a rental is damaged or missing?
Clients are responsible for rented items during the reservation period. Damage, excessive cleaning, missing pieces, or unreturned items may result in repair or replacement charges as described in the rental agreement.
04
MAKE IT MEMORABLE
Guest Experiences
What are Signature Guest Experiences?
They are interactive or atmospheric additions designed to create memorable moments for you and your guests. Current and upcoming experiences may include the Digital Photo Booth, Audio Guest Book, Dancing on the Clouds, and other curated options as they become available.
Can I book a guest experience without planning services?
Yes, when that experience is offered as a standalone service and your date is available. Planning clients may receive package-specific benefits or access to additional options.
Does the Digital Photo Booth print photos?
No. It is a digital sharing experience. Guests can capture photos and share them by text, email, social media, or QR code. Packages include customized digital details based on the option selected.
Does the photo booth require Wi-Fi or power?
A safe, level setup area and access to reliable power are required. Internet access may be needed for immediate sharing; if the venue connection is limited, some delivery features may be delayed until connectivity returns. Final requirements will be confirmed before the event.
Are all guest experiences available now?
Not yet. The Digital Photo Booth is currently available, while other experiences marked “Coming Soon” cannot be reserved until their official release. Availability shown on the individual experience page will always be the most current.
05
BEHIND THE SCENES
Event-Day Details
What areas do you serve?
Ivory & Vine is based in the Kansas City metro area and generally serves locations within 50 miles. Events outside that service area may be accepted with an additional travel fee based on location and logistics.
Will you be at my event?
On-site coverage depends on the service you book. Coordination and planning packages include the event-day support listed for that package. Rentals may be delivered, installed, operated, or picked up according to their individual requirements.
Do you handle setup and breakdown?
Setup, oversight, and breakdown responsibilities vary by planning package, rental item, venue rules, and the amount of décor involved. Your proposal will define exactly what the Ivory & Vine team will manage and whether additional staffing or labor is needed.
Do you provide catering or prepare food?
Ivory & Vine is not a caterer and does not prepare full-service catering. We can help coordinate licensed food vendors and, when included in your service, style or arrange food and desserts that have been professionally prepared or commercially purchased. Any food-based guest experience is subject to its stated service details and applicable requirements.
Can you provide or serve alcohol?
Ivory & Vine does not sell alcohol. Alcohol purchasing and service must follow venue policies and applicable laws, and a licensed or insured bartending professional may be required. We can help coordinate bar service or style a beverage display when included in your selected service.
What happens if something unexpected comes up?
When you have booked planning or coordination, we use the timeline, vendor communication, backup planning, and calm on-site problem-solving to manage issues within our role. We cannot guarantee that nothing will change, but we work to keep decisions organized and disruptions away from you whenever possible.
Are you insured?
Yes. Ivory & Vine carries general and professional liability insurance. If your venue requests proof of coverage, please let us know before the event.
STILL HAVE QUESTIONS?
Let’s find the right fit for your celebration.
Explore services by event type, or schedule a complimentary consultation to talk through your ideas and the support you need.
Looking for the Digital Photo Booth? Explore the experience →